Manager/host For Busy Restaurant

We are a locally owned hospitality group with 3 venues in the Auckland area & a brand new opening in Wellington, and we are currently seeking a passionate & experienced DUTY MANAGER/HOST to join our team. This position is for PONSONBY or CBD site. 

As a duty manager, you will be responsible for overseeing all aspects of the day-to-day operations, including managing inventory, training staff, creating and executing beverage programs, and maintaining high levels of customer service. You will also be responsible for creating a welcoming and inclusive atmosphere for our guests. You will work closely with our kitchen and bar staff to ensure efficient and smooth operations.

Our ideal candidate should have:

• Previous experience in a restaurant role, preferably in a high-volume restaurant or bar environment
• Strong leadership and management skills
• A deep understanding of reservation & waitlist systems, eftpos & pos operations, and essential administrative softwares such as Microsoft Word/Excel & more
• Ability to remain calm and make quality judgement call
• A passion for delivering exceptional customer service
• Excellent communication and interpersonal skills
• Flexibility to work weekends and evenings
• Current GM Certificate & LCQ would be preferred, but we are happy to sponsor the right candidate

In return, we offer staff discount when dining at any of our venues, competitive compensation package, opportunities for growth within our company, and a supportive team environment. As a member of our team, you will have the opportunity to work with a group of passionate hospitality professionals dedicated to providing exceptional service to our guests.

If you are a team player with a love for hospitality and a passion for delivering outstanding customer service, we encourage you to apply for this exciting opportunity to join our locally owned hospitality group.